Terms & Policies

 

RESERVATION POLICIES:

Please use the calender to register appointments. Appointments will be confirmed by email.

CANCELLATION POLICY:

Please cancel appointments via email to sommerstherapy@gmail.com

Repeated cancellations will lead to being charged.

GDPR Complaince:

1. Who controls your personal data and how to contact us?

The data controller's contact details are

Anita Sommers
07544191515
sommerstherapy@gmail.com

2. What is our lawful basis for processing your personal data?

I need your consent to process your personal data. If you do not consent to me processing your personal data, I will not be able to provide you access to the service or we will only provide you a subset of functionalities available within the service.

3. How will your personal data be used?

We will use the personal data to:

To provide the user access to the service including scheduling appointments and followup contacts.

4. Who will have access to the personal data provided by other organisations?

Acuity Scheduling provides calendar services and Squarespace provide web domain services. Personal data shared through this website (e.g. email addresses and phone numbers) will be accessible to these companies, which reside outside the EU. You may read more about their privacy policies here: Squarespace and Acuity Scheduling.

5. How long do we keep your personal data?

Any personal data directly obtained from you will be retained as long as the service is live, even if you stop using the service. We will keep the personal data for the minimum amount of time possible to ensure legal compliance and to facilitate internal and external audits if they arise.

Your rights regarding your personal data

You have the right to:

  1. Not be subject to decisions based solely on an automated processing of data (i.e. without human intervention) without you having your views taken into consideration.

  2. Request at reasonable intervals and without excessive delay or expense, information about the personal data processed about you. Under your request we will inform you in writing about, for example, the origin of the personal data or the preservation period.

  3. Request information to understand data processing activities when the results of these activities are applied to you.

  4. Object at any time to the processing of your personal data unless we can demonstrate that we have legitimate reasons to process your personal data.

  5. Request free of charge and without excessive delay rectification or erasure of your personal data if we have not been processing it respecting the terms described here.

It must be clarified that rights 4 and 5 are only available whenever the processing of your personal data is not necessary to:

  1. Comply with a legal obligation.

  2. Perform a task carried out in the public interest.

  3. Exercise authority as a data controller.

  4. Archive for purposes in the public interest, or for historical research purposes, or for statistical purposes.

  5. Establish, exercise or defend legal claims.